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Monday, December 31, 2012

Happy Random Date Change day . . .

I'm annoyed by a few things today, while wanting to laugh them off as unimportant (and they are)

BUT, they need to be called out:

Korea Exchange Bank - which advertises itself as the best option for Expat banking in South Korea.

Backstory: Korea does not trust foreigners, therefore a "credit card" is in reality a debit card, where you get credit on the amount you have on term deposit. That's not an issue for me as I don't like to spend money I don't have anyway.

BUT: I'm about to purchase an expensive air ticket, so needed to extend my credit limit. Simple thing, I'd been told, just put more in the term deposit.

Korea - I wish you were that simple . . .

Went to the bank, where the clerk had no idea what I was talking about, but asked me to stand aside while she called people. While I stood aside, she dealt with one other foreign customer.

She made the calls, invited me back, explained things I already knew, then told me I had no money in my account to transfer. I had just checked my balance and she was wrong. I handed her my savings/debit card to check, and it didn't match the credit card she was looking at.

She had given my credit card to the previous customer, and kept hers,

They phoned the woman, who was very annoyed ("Every time I come here, you get something wrong . . . ") then came back to me.

Yes, I'm being tolerant of your ineptitude, and trying to stay nice . . .

The bank clerk then demanded my ARC (Alien Registration Card - we have to register). I gave her the immigration paperwork that said they have it until Jan. 11 and which immigration  told me is legally the same, and she would not allow me to transfer my own money from one account to another.

At that stage, I could have asked for a manager and growled but I think it's probably a better idea to stop dealing with Korean banks.

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